Terms of sale
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Sales have not opened in the Puzz store yet. Before they do, this page will be completed with the pre-contract information and the distance sales contract.
Where things stand today
There is currently nothing to buy in the store and no payment is taken. Sales do not open until price, shipping cost, delivery time and the return method are final; the final details will be published on this page.
Seller
- Seller: Bumba Teknoloji Limited Şirketi
- Location: Ataşehir / İstanbul
- Contact: bilgi@bumbagroup.com
Ordering and payment
- An order is placed by filling in the details at checkout and pressing the button. The pre-contract information and the distance sales contract are shown before payment; pressing the button means they have been read and accepted.
- You do not need to be a member to order. Members also see their orders on their account page.
- Card details are not kept on Puzz servers; payment is taken on the payment institution's page.
Right of withdrawal and returns
- Under Turkish Consumer Protection Law no. 6502, a consumer buying at a distance may withdraw within 14 days of delivery without giving a reason.
- How to give notice of withdrawal, the return address and who pays for return shipping will be written on this page before sales open.
Information collected for an order
When you order we ask for your email, full name, delivery address and, optionally, a phone number; they are used only to prepare and deliver the order and to meet legal record-keeping duties. Details are on the privacy page. Privacy page
Last updated: 12 November 2026